Privacy Policy

Korcett is committed to both customer service and individual privacy. We collect information that you provide when you create an account with us or when you call us, including your name and phone number, to provide you service. We store other information you provide to authenticate connection to our network, including device information, such as MAC addresses, along with any account preferences and customization settings, and link such information to your user account. This may include location information, including the name and address of the property where you access our services. We also maintain records of customer correspondence and other communications records, including records that document contact with our customer service representatives. We may use such information to provide and improve our services and network, to communicate with you, to provide relevant advertising, and to create analytics and measurement reports. In some instances, we may use third-party companies as service providers that work on our behalf to transmit, collect, process, or store information for us; we require such third-parties treat the information we share with them as confidential and to use it only for the purpose of providing the services for which they have been engaged.

Korcett will comply with all Federal and state laws regarding customer privacy. Korcett will not share, sell, license, rent, or otherwise permit access to information that personally identifies you to an unaffiliated third party for that third party to market its products or services to you, nor will we sell or share any of your personally identifiable web browsing information or sensitive personal information, such as account numbers. We may, however, share de-identified or aggregate information with third parties for their own uses when those third parties commit to not re-personalize that information or share it with others who may attempt to do so. Excluded from this policy of individual customer privacy is cooperation with law enforcement targeting illegal activity on our network, and disclosure of information required by law, subpoena, search warrant or court order.